Payment Terms

• We accept Visa and MasterCard. Your card is never charged until the day we ship.
• You can send us your order by fax and ask for a pro-forma invoice. We will send you our invoice so you can wire the total amount to our bankaccount.

Credit Card Payment
Be sure to include the following details:

• Shipping address and phone number (include your fax number if available). For corporate deliveries, be sure to include details such as building and room number and recipients name. We cannot ship to post office boxes or APO addresses.
• Billing address of credit card and phone number
• Credit card type (Visa, MasterCard)
• Credit card number and expiration date and NAME as it appears on the card
• Card Verification Value (CVV), 3-digit number located on the back of your credit card (Visa and MasterCard only).
• The items you wish to order (Backshop website, pricelist or catalogue numbers and brief descriptions and expected price). Please indicate if you want a partial shipment if your complete order is not able to ship at one time.
• Desired shipping method (we transport by DHL/Airborne or any courier you prefer (please add your courier and agreementnumber on your order.
• Once the items have been shipped, we can provide a tracking and tracing number given by your or our courier.

Note: For your protection, Backshop utilizes an address verification system. If your card issuer does not support such a feature, Backshop may request additional information.

Product Availability

If product is available, it normally ships the next business day after receiving your order and when we have approval for your payment.

Security

• Use of customer information:
  Customer information is never provided to any other organization or company.
• Credit card information:
  For credit card purchases made, your credit card information is stored online for a maximum of one business day in a not networking or online computer. Once the order is processed by Backshop, this information is permanently deleted from our system.